7uc77 Privacy Policy
Learn clearly and transparently how your personal information is collected, stored, and kept secure on the 7uc77 platform.
7uc77 takes your privacy very seriously. This privacy policy explains what information we collect, how we use it, and what steps we take to protect your data. By using our platform, you are considered to have agreed to the terms of this policy. Please read it carefully in full.
What Information We Collect
Personal Identity Information
When you register with 7uc77 or use any of our services, we may collect the following personal information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (when required for KYC verification)
- Residential address
- Payment method details (bKash, Nagad, Rocket, Upay or bank account information)
Automatically Collected Information
When you visit our website, certain information is collected automatically:
- IP address and device type
- Browser type and operating system information
- Session duration and list of pages visited
- Information collected through cookies and similar tracking technologies
- Referral source (the link through which you arrived at our site)
Gaming Activity Information
To ensure your safety and a fair gaming environment, we also collect the following information:
- Deposit and withdrawal history
- Game type and betting history
- Account login and logout times
- Customer support contact records
How Your Information Is Used
7uc77 uses collected information only for specific and lawful purposes. Your information will never be used for irrelevant or unauthorized activities.
Service Operations
Your information is used to create and manage your account, process transactions, provide gaming services, and offer technical support.
Safety and Security
Your information is used to prevent fraud and money laundering, comply with KYC and AML policies, and protect your account from unauthorized access.
Communications and Notifications
Your contact information is used to notify you of important account updates, transaction confirmations, and promotional offers where you have given consent.
Responsible Gaming
Your gaming behavior is reviewed to identify signs of problematic gaming, and information is analyzed to provide assistance where needed.
Sharing Information with Third Parties
7uc77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Provider Partners
Trusted third-party organizations that help operate our services — such as payment gateways (bKash, Nagad, Rocket, Upay), game software providers, and IT service companies — receive only the information necessary to carry out their functions. These partners are contractually bound to comply with our privacy policy.
Legal and Regulatory Authorities
Information may be shared with relevant authorities to meet legal obligations, comply with court orders, or assist in investigations into fraud and money laundering. In such cases, we provide only the minimum information required by law.
Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new operating entity. In such cases, the new entity will be required to provide protections equivalent to those in this privacy policy.
Cookies and Tracking Technologies
The 7uc77 website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our site.
Essential Cookies
These are necessary for the basic functioning of the site — such as maintaining login sessions and security verification. These cookies cannot be disabled.
Analytics Cookies
These collect information to understand user behavior on the site, helping us improve the quality of our services. You have the option to disable these cookies.
Preference Cookies
These are used to remember your preferred language, settings, and display preferences. Disabling them may require you to re-enter your settings each time you visit.
You can manage cookies by changing your browser settings. Please note that disabling essential cookies may prevent you from using some important features of 7uc77.
Data Security Measures
7uc77 has put in place the highest standard of technical and organizational measures to protect your personal information.
Encryption and Secure Connections
All your information is protected through SSL (Secure Socket Layer) encryption technology. This means all data exchanged between your browser and our servers remains unreadable to third parties. A padlock icon next to the website address indicates the connection is secure.
Secure Data Storage
Your information is stored on secure servers. We do not directly store payment card or mobile banking PIN details — this information is processed directly through the encrypted systems of the relevant payment provider.
Access Controls
Only employees who need your information for specific job functions are able to access it. All employees receive privacy policy training and are bound by confidentiality agreements.
Regular Security Reviews
Our systems undergo regular security audits. Any security vulnerabilities are identified and resolved quickly. Our security measures are continuously improved against new threats.
Data Retention Period
7uc77 retains your personal information only for as long as necessary or as required by legal obligations:
- All information is retained while your account is active.
- Financial transaction records are kept for a minimum of five years after account closure — for AML and legal reasons.
- KYC documents are retained after account closure for the period required by applicable law.
- Customer support communication records are kept for a maximum of three years.
- Once the retention period expires, information is securely deleted or anonymized.
Your Rights
You have the following important rights regarding your information held by 7uc77:
Right to Access
You may request to see what information we hold about you. Contact us via live chat or email and we will provide the information following identity verification.
Right to Rectification
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Our support team will process this as soon as possible.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, we may be required to retain some information for legal or regulatory reasons.
Right to Object to Processing
You may object to your information being used for marketing or promotional purposes. We will stop this use immediately upon your request.
Right to Data Portability
You may receive the personal information you have provided in a structured, commonly used format. Please contact the support team for assistance with this.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be restricted — for example, during a dispute about the accuracy of your data.
To exercise these rights, contact our support team 24/7 via live chat or email: [email protected]. After receiving your request, we will respond within the legally required timeframe.
Protection of Minors' Information
7uc77 is strictly closed to anyone under the age of 21. We do not knowingly collect any personal information from minors. Age is verified at registration and additional documents may be requested in cases of doubt.
If a minor's information enters our system for any reason and is identified, that account will be closed immediately and the relevant information deleted. If you become aware of any such case, please notify our support team.
Changes to the Privacy Policy
7uc77 may update this privacy policy from time to time. Changes may occur due to legal developments, adoption of new technologies, or improvements to our services.
For any significant changes, we will send a notification to your registered email address or display a clear notice on the site. Continued use of the site after changes have been made will be considered as your acceptance of the updated policy.
The latest version of the policy will always be available on this page. The "Last Updated" date will always be shown at the top of the page.
Contact and Complaints
For any questions or concerns about our privacy policy, or to exercise your rights, please contact us through the following:
- Live Chat: Support in Bengali is available 24 hours a day, 7 days a week.
- Email: [email protected] — For privacy-related requests, please write "Privacy Request" in the subject line of your email.
We take all privacy-related requests seriously and aim to respond as quickly as possible. Your satisfaction is our highest priority.
This privacy policy applies to all services on the 7uc77 platform. You will find further important information on the Terms and Conditions and Responsible Gaming pages.